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JustHere | December 6, 2016

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Low customer turnout at mobile repair outlets in Qatar following Ministry crackdown

Low customer turnout at mobile repair outlets in Qatar following Ministry crackdown

Last August, about 35 men working in mobile sales and service shops were arrested for blackmailing their customers, especially ladies.

Following these arrests, the customer turnout for repair and maintenance and exchange of old mobile phone handsets at these outlets has faced a major dip, The Peninsula has reported. In fact, it’s not just the customers who are sceptical about visiting these outlets. The fear of arrests has led many service shops to refuse any kind of software-related work. (Read full report here.)

According to a statement by the Criminal Investigation Department (CID), investigations at erring outlets revealed that the perpetrators would download the private images and videos saved in customers’ phones without their knowledge, and then used them to extort huge sums from customers with the threat of leaking the pictures on social networking websites.

Dos and Don’ts

The next time you visit a mobile repair shop:

  • Transfer pictures, videos and personal files from your mobile to another device.
  • Do not download any applications through shops especially programmes like iCloud that allow service persons to share and access the data in the phones, as they give their personal emails for downloading purposes through which they can access to the data saved in those phones.

Where do you go to get your mobile phone repaired?

[Photo courtesy: Erik (HASH) Hersman via Flickr]

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