45% of MENA Internet users are ‘very careful’ about their online activity; but fail in terms of cyber security
- JustHere Qatar
- On May 29, 2014
About 45% of MENA Internet users agreed to being “very careful” about what they do or say on the internet, as compared to a world average of 38%. However only 28% were “very concerned” about their online communications being monitored, while 17% were “not concerned at all”.
These findings were released by ictQatar during QITCOM 2014 in a report titled: The attitudes of online users in the MENA region to Cyber safety, Security and Data Privacy.
Despite exercising caution about their online activity, the survey also highlighted a contradictory behaviour among MENA users when it came to cyber security and safety.
For instance, MENA’s internet users are among the most likely to ‘open attachments, documents or emails from senders they don’t know’.
Also, they are among the most likely to ‘accept “friends” or “connections” online with someone they personally don’t know’.
Explaining this contradiction, the report says: “What this shows is that attitudes and behaviours do not always correlate. These conclusions may be surprising given the concerns previously expressed by users about being careful about what they say and do online. But perhaps it also shows that in certain situations MENA internet users are keen to use the web as a means to broaden their social – or professional – circle.”
The report also examines the relationship users had with different online players.
MENA users shared a higher level of trust in entities that are ‘offline first’. These included – mobile and telephone providers, government authorities, banks and financial institutions and health and medical service providers. However, MENA users shared a lower trust in entities that were ‘online first’ such as online marketers and advertisers, social networking sites or online websites and newspapers.
According to the report, high levels of trust among offline businesses and institutions offer a “solid basis on which to deploy new eServices and encourage eParticipation”.
The full presentation can be viewed below.
Credit: Damian Radcliffe, section head of Digital Impact & Emerging Technologies, ictQatar, presented the report during QITCOM 2014
[Photo courtesy: Ministerio TIC Colombiavia Flickr, image resized to fit]
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